Retry undelivered passes

Trigger · 1 of 5

Every day

A scheduled job runs once a day and picks up every pass that has still not reached its buyer.

Tool: Vercel Cron
Hands on: Passes still waiting to send

Decision · 2 of 5

Tries left?

A pass that has already failed three times is not tried again.

Tool: Postgres
Hands on: Try again, or retire it
Ways out: Yes: Send the passes again · Three used: Mark failed, alert admin

Step · 3 of 5

Send the passes again

Each order's waiting passes go out again in one email, oldest orders first, ten orders a run.

Tool: Resend
Hands on: One email per order

End · 4 of 5

Mark failed, alert admin

The pass is marked failed and an admin gets one email listing it, so a person can reach the buyer.

Tool: Resend
Leaves: An alert to an admin

End · 5 of 5

Delivered, or one more try

A delivered email marks its passes delivered. A failed one counts a try and waits for tomorrow; the third failure marks it failed and alerts an admin.

Tool: Postgres
Leaves: Delivered passes, or a try counted

Retry undelivered passes

Every day

Every area of the business · 26 processes across 6 areas